Increased Internet Traffic - New Orleans
The Cox mobile app has been displaying at Increased Internet Traffic that is "affecting the consistent delivery of services to your home" for about two weeks.
And it has been inconsistent. What is...
Forum Discussion
jonathanj What is the fix for “node congestion”? How long does it take? Does it require permit approval from the city? Any info is appreciated to help me understand an issue that is impacting areas outside of New Orleans, too.
- @MoMoneyLA
We're unable to provide the information you seek regarding node utilization and split status/planning.
That's not information made available to support teams like ours. If you are currently having any issues we are happy to investigate. Simply email your full name and complete address to cox.help@cox.com. This will allow us to check your modem signal levels.
Jonathan J
Cox Moderator
