Inconsistent/Extremely Low Upload Speeds

Hello, slow upload speeds can be a frustrating nightmare to deal with, and we're sorry to learn you have to experience this ongoing issue. Would you be able to hard-wire a PC or laptop directly to the modem and perform a speed test, using the Cox Internet Speed Test tool?

www.cox.com/.../understanding-speed-test-results.html

Please let us know the results. Depending on the results of the speed test, it may be best to send out another service technician. If this interests you, please send us an email at cox.help@cox.com, and include a link to this forum thread. -Kevin