I'm tired of my service going out.

Mine does the same thing and all that cox tells me to do is restart the modem like I haven't already tried all that a million times. Also had tech support tell me to buy their new modem even though the router/modem I bought this last year they claimed was a great one with zero issues. Cox customer support refuses to answer a question I asked and instead always tells me I need a new modem and that would fix everything