Forum Discussion

dk2020's avatar
dk2020
New Contributor
4 years ago

I am paying for 300 speed and getting less than 100

I am paying for 300 speed and only get less than 100 upload and less than 10 download. I am on ethernet.  I have internet only plan.  Direct to modem.  I had a tech come out and he said all is well w...
Allan's avatar
Allan
Moderator
4 years ago
@Dk2020, The modem has been up and running for some time and we have sent some signals in an attempt to restore the service to its proper speeds. This will take a few mins for the modem to reset. Please let us know if there is any change. -Allan, Cox Support Forums Moderator.