Forum Discussion

in_aruba's avatar
in_aruba
New Contributor
6 years ago

I am in Aruba and am unable to send emails.i keep getting error message about them being blocked.i was in same house last year and did not have a problem.cant do live chat as it only gives me a phone number and I do not have cell service here.

I called my sister on whatsapp and she contacted cox, to no avail.if I could get an email address for cox maybe I could go through wifi and send them a email through gmail.will be here a month and ...
Bruce's avatar
Bruce
Honored Contributor III
6 years ago

What good would a Cox email address do?  It'd be blocked, right?

Are you using Cox webmail or an email client?

If you haven't used your particular device for a year...meaning, it stayed in Aruba...Cox has since changed email ports .

I'm assuming you have a foreign IP address and Cox doesn't like overseas addresses.

  • in_aruba's avatar
    in_aruba
    New Contributor
    6 years ago

    I needed the address as I was going to try to use my gmail acct on a cell phone I have with me, but no cell service but do have wifi on it. That is how I am using whatsapp and thoght I could email cox on it. My ipad is the one 

    I use daily in the USA. I just received and email on ipad and thought I would try to reply. Received a message that

    it was blocked by the server. So can receive but can’t send.