Forum Discussion
- WiderMouthOpenEsteemed Contributor
Have you tried reinstalling the printer using the HP software?
- BruceHonored Contributor III
WiFi or cabled?
- DarkattHonored Contributor
Contact HP. If your printer doesn't see the network that everything else you have is able to see and connect to, then the printer is the issue.
- LovemylabContributor III
It looks like you may be able to use the following online troubleshooter: https://support.hp.com/us-en/product/hp-officejet-pro-8600-plus-e-all-in-one-printer-series-n911/4322915
If you have the HP Smart app installed on your computer, that may help.
Did you change your SSID and Password when you upgraded, or leave them the same?
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