Forum Discussion

John2222's avatar
John2222
Contributor II
9 months ago

How to know when "transition is complete"?

I've seen several comments about waiting "until the transition is complete" before making any user or sever changes.  OK, but when is that?  How am I supposed to know when?  Or better is there some kind of status page that show where I am in the transition/user changes?

I've gotten three emails from Cox so far:

  1. The first on February 3rd. Your Cox.net email is moving soon to Yahoo Mail.
  2. A second one on March 22.  Your Cox.net email will soon move to Yahoo Mail
  3. A third March 23:  Cox Important Update!!! ...

When is when?  And maybe an list of ordered steps of what to do then?

  • NicholeC's avatar
    NicholeC
    Moderator
    9 months ago

    Hi John2222,

     

     

     

    You will receive an email for when the change will take place for you. You will also have instructions on how to transfer. Here is some additional info: https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html