Forum Discussion

JimC52's avatar
JimC52
New Contributor
5 years ago

How to find service availability at as specific address (without having to open a Move ticket)?

I can find no way to check service availability at a specific address without having to open a "move my service" ticket. The most prominent tool is the availability maps and it simply points to walk-in store facilities.

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago
    @JimC52,

    You can try this link and add the address so see if we offer service https://bit.ly/3pDqLeO. If the address isn't serviceable then you would need to email or call so a serviceability request can be submitted. The email address is cox.help@cox.com.


    Jonathan J
    Cox Moderator