How long should a modem last?
A technician suggest that my modem might be the reason for my degraded internet connection the last 2 months. He said they only last 2-3 years and I might try replacing it.
I paid about $150 for th...
Forum Discussion
I bought my Arris Surfboard SB6182 (DOCSIS 3.0) on 3 June 2015 (7 years, 2 months and 28 days ago) and it still works.
After upgrading their telephone network, Cox freely issued me a TM3402A (DOCSIS 3.1 & telephone modem) to replace the SB6182. However, the DOCSIS side of the replacement combo device died one year later…so I reinstalled the SB6182. Still going!
Without providing a technical reason, I think the tech is just playing swaptronics. It's what dumb people do.
How is your Internet service degraded?
