Forum Discussion

Rikithaj30's avatar
Rikithaj30
New Contributor
14 days ago

How do I stop everyone from getting my wifi

I'm trying to cancel devices off my Wi-Fi how do I do it! 😀 

  • LatitiaS's avatar
    LatitiaS
    13 days ago

    Hi Rikithaj30,

    I can certainly understand your concern with security.  If you are looking to remove any unwanted devices from your personal WiFi network, that you gave prior access to, changing your password via the Panoramic WiFi app would remove any unwanted users.  If you are looking to disable the Hotspot via Panoramic WiFi, please note this is a separate WiFi network, so your home network will remain secure.  

    Keep in mind by enabling guests to use our Cox Hotspots, you increase network security because you won't need to provide your private home WiFi network password.

    Hope this helps.  

    Cox Support Forum Moderator

  • LatitiaS's avatar
    LatitiaS
    Moderator
    13 days ago

    Hi Rikithaj30,

    I can certainly understand your concern with security.  If you are looking to remove any unwanted devices from your personal WiFi network, that you gave prior access to, changing your password via the Panoramic WiFi app would remove any unwanted users.  If you are looking to disable the Hotspot via Panoramic WiFi, please note this is a separate WiFi network, so your home network will remain secure.  

    Keep in mind by enabling guests to use our Cox Hotspots, you increase network security because you won't need to provide your private home WiFi network password.

    Hope this helps.  

    Cox Support Forum Moderator