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- BruceHonored Contributor III
What you could do is send an email to cox.help@cox.com with the following:
- Full Name
- Complete Address
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How can an issue be escalated within Cox? My plan was messed up, my paid for services were discontinued and in order to put the services back, I am required to pay almost $40 more. My bill did not decrease, I lost my channels/packs I am paying for and no one can fix this issue. I did not make the change and I have to pay for the mistake each of the 13 agents I spoke to can clearly see. But no one can fix this
What you could do is send an email to cox.help@cox.com with the following:
- Full Name
- Complete Address