No i have not tried that, ill do that on saturday when I have the time. So what you are telling me is there was no noise on the line? The statement given to me in an email was "there was some noise on the line and my sup did let my net ops know but some times trying to find that issue is like chasing a ghost". That is copy and paste. What I gather from that email is that there is a problem on the line, there is noise causing a problem. If it was significant enough to send out someone to chase down the problem then its obviously a problem. Now you are telling me they found nothing. How did the problem correct itself?