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John23's avatar
John23
New Contributor
5 years ago

High ping in Valorant

Hello,

I have been getting very high ping in Valorant, riot's new game for weeks now. I have no issues with any other games and I am playing on a nearby server. All other players also located in the west playing on the same servers have low ping. When I switch to a VPN located in my city (Phoenix) my ping drops dramatically. The only way it is possible for me to have lower ping on a VPN at the same location as me is if the routing between Cox and Riot servers is very bad. Can this be addressed? Is it possible you can work with them on a fix?

Thank you.

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  • CrystalS's avatar
    CrystalS
    Former Moderator
    5 years ago
    Hi, please reach out to Riot with this issue so that they are aware of the problem. As per the Valorant twitter page, Friday, May 8, the server matchmaking queues & the server did go down for emergency maintenance. Please follow Valorant on Twitter for updates.

    Crystal
    Cox Support Forum Moderator
  • Zurq's avatar
    Zurq
    Contributor II
    5 years ago

    This won't be fixed. But if it is a Riot issue, then it can be fixed.

  • JakeBro's avatar
    JakeBro
    New Contributor
    5 years ago

    I am having the same issue. I am in OKC and on a west coast server was getting 100+ ping.