Solved
Here we go again, part 3
As I've mentioned in my previous posts, my connection works flawlessly for about 6 weeks before it requires maintenance. For the past few days, upstream packet loss and T3 timeouts have returned. Loo...
Forum Discussion
@Dave9
Looking at the T3 your getting please trying unplugging the modem power cord and reseating all ends of the coax cable hand tight. If there's a splitter or amp bypass. If the doesn't help may need to schedule a tech out simply email your full name and address to cox.help@cox.com.
Jonathan J
Cox Moderator
Looking at the T3 your getting please trying unplugging the modem power cord and reseating all ends of the coax cable hand tight. If there's a splitter or amp bypass. If the doesn't help may need to schedule a tech out simply email your full name and address to cox.help@cox.com.
Jonathan J
Cox Moderator
I wouldn't have posted if I hadn't already checked the things you mentioned. I sent an e-mail yesterday but no one ever responded, however someone did reset my modem (docsDevResetNow) a couple of hours after I sent the email. I'll forward another copy of the e-mail so we can set up a tech visit.
