Forum Discussion
I haven't really had any sort of resolution here. Could I please get some assistance from someone at COX? I really need this issue resolved, as it's affecting my business but not being able to properly reply to emails.
- sjword5 years agoNew Contributor II
Allan, that does not appear to be correct. We use Macs and don't do anything that would ever result in a virus; in fact, all of our computers have had MacOS reinstalled "fresh" several times over since this entire issue began. This issue has been confirmed to be IP-related by people much smarter than myself, and a quick Google search shows that several people have had similar issues with being assigned a blacklisted IP by COX (and many other providers). This is not a virus or malware issue, this is an issue with COX's IP and servers.
I guess I'll just have to call COX and get them to resolve it, since I don't believe anything can be done via this forum after all.
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