Just upgraded my internet to the 500 plan with the panoramic modem combo a few days ago and almost everyday my Netflix or gaming cuts out and then the light is flashing green on the modem. I then have to unplug it and wait to get it going again. Why is this issue continuously happening? Thanks.
Depending on the make/model of your modem, flashing green can mean upstream registration or not connected to the Internet.
Since you've recently changed (upgraded) your account, I'd send an email to firstname.lastname@example.org with your full name and complete address to verify your settings. If it were me, I'd request in my email for Cox to "re-provision" my account because it doesn't like something when I stream.
Good grief, I researched the TG1682, TG2472, TM3402, CGM4141, CGM4331 and "flashing green" is what I wrote. If the real reason is sync then it appears the Pano is syncing and then losing sync while streaming.