Got a free 'upgraded' modem, and my internet has been cutting out about 10 times per day ever since.
Can I re-install my old modem, or is this a ploy by Cox to get me to upgrade my internet service?
Forum Discussion
Mine too. I live in Georgia and our WiFi has been awful for the last week, all my devices are showing the WiFi bars but when trying to get online some where we get messages stating that we need to be connected to the internet. I have had to hard boot the equipment at least 3-4 times in the evening but it does not help. We are canceling our Cox account and joining up with ComSouth.
- @Gr8shape. Your modem is reporting good signals and I do not see any unusual latency at this time. Is this issue only happening with wireless devices? If so, can you try a wired device to see if you can replicate the issue? Thanks. Allan, -Cox Support Forums Moderator.
