Forum Discussion

WM's avatar
WM
New Contributor III
7 months ago

Gmail POP-ing cox.net worked, now with yahoo hosting it doesn't

I posted to another message that was marked "SOLVED".  Not  sure what it was marked solved as I see people are having issues. I use gmail and before this transition used POP to pull my cox.net email ...
email
JulianN's avatar
JulianN
Moderator
7 months ago

Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!

  • WM's avatar
    WM
    New Contributor III
    7 months ago

    Thanks Julian.  I have just sent the requested information to Cox.help@cox.com.

    Date: 4/22/2024 8:15am PST (Daylight Savings Time)

    • StephanieS's avatar
      StephanieS
      Moderator
      7 months ago

      WM

       

      Thanks so much!  

       

      StephanieS

      • WM's avatar
        WM
        New Contributor III
        7 months ago

        StephanieSand JulianN    , I wonder do/did you have a cox.net email address?  If so, then please to "pop" to it from another email account you have.  Preferably, you could create a gmail.com account and attempt to pop from your gmail to your cox.net (hosted at yahoo.com).  If you are successful please report back you did it.