Forum Discussion

Danmar's avatar
Danmar
New Contributor
6 years ago

Gigablast speed is slow

I bought new equipment and upgraded to Gigablast (Docsis 3.1) but my speed didn't improve. I was on Ultimate and got around 180Mbps, I'm getting about the same with Gigablast. I had a technician co...
Gigablast Issues SB8200
slow internet
jkretkow's avatar
jkretkow
New Contributor
6 years ago

I'm having the same issues and just purchased the Netgear Nighthawk X10 and Arris SB8200. Tech coming out today I am getting ~ 20Mb downloads with ethernet connection. I'v hired outside tech support spoke with Cox countless hours and both Netgear and Arris. It seems to point to the signal coming into the house for my area is inconsistent. I had it working for 2-3 days then went down and up then down again. Good luck! Joe

  • Danmar's avatar
    Danmar
    New Contributor
    6 years ago

    Thanks for the info. I went to Cox today and told them I want to temporarily rent one of their Panoramic Wifi modems so the technician won't have an excuse not to test the equipment.

    I have a technician coming out Friday, I'll let you know how it goes.