Forum Discussion
try Speedtest.googlefiber.net and see what you get. Different paths will get different speeds, but using a VPN doesn't mean you aren't going through Cox. Using a VPN means your path instead of your eq-modem-coxpath to internet-end point- and back, means your path is your Eq--modem-coxpath-internet-vpn system-endpoint-back to vpn system-back through the internet to Cox- and then back to you. Either way, if COX was throttling you, it would happen whether you are on a VPN or not.
Well.. I would test, but after half a year or more of the 299 capped speeds, I am now getting the full 1GB without VPN to all servers I have checked. Certainly over 300mbps now.
What WiderMouthOpen said, if it is congested for months when I had this for about 5 years, then there is a bigger problem lol.
Just annoying that I pay for 1GB and I can understand congestions, peak times, but testing almost daily after I first noticed several months ago, it was not going over 299 and being right at 299 spiking or steady seems to me, it was capped. But trying to prove it... is like pulling teeth especially to support who doesn't understand technolingo and wants to send out a technician to look at the ONT.
- Darkatt3 years agoHonored Contributor
Remember, you are paying for 1gb on the COX system. Once it's turned over to the internet itself, it's out of Cox's control. You may very well be getting the full 1gb of bandwidth, and once on the internet, if you are going through a congested router, it may slow down to1 mb. That's unfortunate when that happens, but it's not Cox's fault, nor is it in their control to fix.
- Ari_Kay2 years agoNew Contributor II
I just got on Gigablast. So I have to pay for it for 5 years before I start getting Gigablast speeds? I'm having the exact same thing where my speeds are between 100-300 download and 0.01 - 30 upload. It' drops down to 0.01-0.06 a lot, specially during virtual meetings. I don't know if I can take this for 5 years before I start getting what I'm paying for. It's too painful and expensive.
- Darkatt2 years agoHonored Contributor
How are you testing your speed? Over WiFi, or direct connection with ethernet to a desktop computer? Remember testing over WiFi will be inaccurate, especially if your using 2.4ghz, which will max out at 405 MBPS and that's requires a 3 antenna system, if your 2 antenna, it's going to max at 270 mbps.
- Ari_Kay2 years agoNew Contributor II
I'm using WiFi, but will try ethernet when I get a chance. I understand that WiFi would be slightly slower speeds but these levels are really bad. And why would there be so much more drops in speed for upload using WiFi? The speeds drop down to 0.01. Also, why are outages of 30-50 seconds happening so much more now? The speeds were stronger and more reliable when I was on the 500 MB plan. Other than changing out the router and upgrading my plan, nothing else has changed. I still connect with multiple laptops, cameras, iPads, cell phones. When the connections drop or speeds go to near 0, it's the same for all devices. I've also tested the speed with all devices on WiFi. I will go ahead and try ethernet connection and test the speed. However, the instability doesn't make sense and no one has provided a reason or fix for it. As Edward mentioned "But trying to prove it... is like pulling teeth" is absolutely true for me and I'm sure for many others.
Related Content
- 2 years ago
- 4 years ago
- 7 months ago
- 10 years ago