Forum Discussion

Dbatech's avatar
Dbatech
New Contributor II
5 years ago

Gigablast ripoff, Cox not standing behind product, but taking money and ignoring the problem.

I have been paying for gigabit+ $50  for no cap for over 8 months. I have made multiple complaints to Cox. Techs have come out and vetted the inside of the house and the issue is not there. At one br...
Zurq's avatar
Zurq
Contributor II
5 years ago

Just downgrade from gigablast no use in paying for something you aren't getting.

Dbatech's avatar
Dbatech
New Contributor II
5 years ago

So another tech came out today. Rerouted to another ped. Speed did not improve at all. Either this line is extremely congested, or Cox is throttling me. What is the solution here, besides Cox continuing to advertising/charging for gigabit speed without actually providing a third of that in actuality?