Forum Discussion

CaseyZ's avatar
CaseyZ
New Contributor
4 years ago

Gigablast for $160/month? Getting basic package speeds.

I am paying 160/month for what I thought was supposed to be fast, reliable internet as I work from home very frequently, even pre-pandemic. Cannot remember when the last tech came out, but there were...
SharonL's avatar
SharonL
Former Moderator
4 years ago
Hello Casey, I am sorry to hear you are experiencing slow speeds. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Thank you.

Sharon
Cox Support Forum Moderator