Forum Discussion

skohon25's avatar
skohon25
New Contributor III
5 years ago

Gigablast Extremely Low Upload Speed + Great Download Speed

Hello, For the past week we have experienced a lot of issues with our service.  I am a video game streamer and we also stream all of our TV content. For the past year, we had zero issues and I neve...
skohon25's avatar
skohon25
New Contributor III

Hey Everyone,

There was an outage for a bit earlier today.  When I came home after everything seemed to be back to normal.  I was able to game/stream all night with no issues.  I can only assume Cox completed work on the node.  

I would like to thank everyone here for their support.  I'll follow up if anything else goes crazy.  I would like to suggest letting customers know when there is such work going on.

Thank you,

-Steve

BenS1's avatar
BenS1
Former Moderator
5 years ago
@Skohon,

Please email us at cox.help@cox.com with your full name and address and we can schedule a technician to come out and take a look at things for you.
Ben S.
Cox Support Forums Moderator