Forum Discussion
I am having the same problem in Orange County, CA. My modem is a Motorola MB8600.
- Heimdall2 years agoNew Contributor II
nvm, saw your other post, glad the issue resolved for you. I ended up going with a differernt provider and have not hooked up my Cox modem in some time (also haven't cancelled Cox service yet). The issue for me was that the problem persisted both on my Netgear Cm1100 and a new S33 modem, just couldn't deal with it any more as it was affecting my work.
- joeldjohnston2 years agoNew Contributor
Having this EXACT issue with my Arris SB8200 and a directly connected pfsense pc. It has been going on for months. You mention another post, but I'm not seeing the other post, can someone describe the resolution to this?
- ColleenD2 years agoModerator
joeldjohnston,
If you're dropping connection at the modem it could be signal or network related (which would be outside of the community's ability to help with). To be sure I'd like to take a look at your connection. Please email us at cox.help@cox.com with your name, street address and the details of the trouble you're having with a link to this forum post.
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