Forum Discussion

Bill12323's avatar
Bill12323
New Contributor II
3 years ago

Getting no help from you cox.....

We pay $290 dollars for the most basic service you offer. Basic tv up to 100 MBPS internet and phone, I can't see how you justify these prices. We called to get some bill reduction and you said we co...
CurtB's avatar
CurtB
Honored Contributor
3 years ago

You have a couple of  options before you move somewhere else to get a different ISP.

  • Call Cox Sales back and get the price reduction that failed before.
  • Go to Shwab's website and shop online for a better deal.

Cox Internet Service - Home Internet Plans & Pricing           <=== Internet, TV, and phone plans 

Cox Contour TV - View Plans & Prices. Order TV Service

Cox Voice Preferred Home Phone Service – Residential Landline Service

Pricing Rate Cards | Cox Communications

Where do you live?  You're paying $36 more for Basic TV than Cox's highest current price for "Basic Preferred" anywhere.  You can upgrade Cox services at a lower price than you pay now.

Your poor Wifi download speed is a different issue.  I could make some suggestions, but there are other contributors in this forum that can better deal with that.

I am not a Cox employee.

  • Bill12323's avatar
    Bill12323
    New Contributor II
    3 years ago

    I live in the Midwest Nebraska

    • CurtB's avatar
      CurtB
      Honored Contributor
      3 years ago

      Basic Preferred is $99 in Omaha.  That's the only Nebraska price listed.

      • Bill12323's avatar
        Bill12323
        New Contributor II
        3 years ago

        Ya i don't know whats going on for years our bill was $ 200 and just recently its been going up more. It actually just went up another $ 3.75 .so i can upgrade to get a lwer price?