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Martin33's avatar
Martin33
New Contributor II
3 years ago
Solved

Gateway modem keeps disconnecting from PC

I recently got a brand Gateway modem/router. The Wifi connection is fantastic!! The issue I am having is I have a PC that I have connected directly to the modem via an Ethernet cable. If I walk...
  • Bruce's avatar
    Bruce
    3 years ago

    First, I'd try to update the drivers of your Ethernet NIC.

  • FacMan's avatar
    FacMan
    3 years ago

    I had something like this happen following a windows 10 to windows 11 update.  The solution turned out to be resetting the connection which I did by unplugging the network cable, waiting a bit and reconnecting.

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

During the lifetime of older computers, there will be updates to the OS, you'll add/remove firewalls & antivirus programs, allow/block certain services, etc and after all this time, sometimes a NIC will sense something is wrong on the cable based on its initial configuration...there's not…and terminate its connection.  Becoming "corrupt" would be a harsh word so, perhaps, requiring correction.  Drivers & resetting/rebuilding TCP/IP sometimes helps to correct.