Forum Discussion

SusanC1's avatar
SusanC1
New Contributor
6 months ago

Full Week No Internet

is anyone else experiencing this? just straight up nothing. State of Arkansas, city Fort Smith. I see others have intermittent issues but ours has been out constantly for days.   Contacting anyone ...
  • LatitiaS's avatar
    LatitiaS
    5 months ago

    Hi Jay5468,

     

    I am sorry to learn of your continued connection troubles.  We want nothing more than for you to enjoy your services.  

    I understand you insisted that we not comment and ask you to call, but we do want to help so can you please reach out to us on Twitter at CoxHelp, visit us on Facebook, or email at cox.help@cox.com.  Please be sure to include the URL so we can identify you.  

    Thanks!  We look forward to working with you.

     

    Cox Support Forums Moderator  

ebonydream's avatar
ebonydream
New Contributor II

Nope , my internet has been down since Wednesday it’s ridiculous and there is no updates 

Allan's avatar
Allan
Moderator
6 months ago

Hello. I recommend sending an email with your full name, address, and a brief description of this concern so we can look into this issue on your behalf.