Frequent internet disconnects
The problem: several times a day the internet disconnects. Stops working. I check the cable modem and the download and upload lights will flash on and off. The internet globe never comes on.
Fixes...
Forum Discussion
@Tweetjj Hi Tom, I checked your modem and I see some of the readings on your modem look a little unhealthy. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
Ben S.
Cox Support Forums Moderator
