Forum bugs and feature request
Something I have noticed is when you hover over someone's icon or name, it shows the number of posts someone has made, but that number is almost always incorrect. It seems someone's first post counts...
Forum Discussion
Hi WiderMouthOpen,
Thanks for bringing these issues to our attention and as always we appreciate your engagement! I will forward this to our leaders for review.
Happy New Year to you!
Cox Support Forum Moderator
Thank you for the response, but did you mark your post as the solution? Shouldn't the OP only have that power? I don't really care in this case, but it seems to be a pattern. Could you explain? I am removing the mark.
Thank you for the suggestions. Although I cannot promise these changes will be implemented, I can promise you that they are viewed and considered.
I was talking to LatitiaS. It seems she marked her own comment as the solution. I would like to know why they did that and why the system is even allowed for anyone other then the OP to mark a post as a solution. Can you ask them to comment here?
Forum moderators will mark solutions on occasion to increase visibility. I hope this helps explain.
OP should be the one to mark a reply as the solution, but I'd like to see a change made to prevent OP from marking their own post as the solution.
I have no problem with OP marking a post of theirs as the solution if it actually gives data on what the solution was. Posting "Cox is bad" and marking it as a solution is something else entirely though. However some people solve issues on their own after troubleshooting and want to post and mark it as solution incase others have the same problem. I have done this myself several times.
I understand what you're saying and have no issue with you marking your own replies as the solution, because of your solid reputation. My reasoning for not wanting unfamiliar OPs from being able to mark their own reply as the solution is to prevent what you mentioned and to provide assurance that profile stats accurately indicate an individual's contributions.
