Extremely bad packet loss and service outages
For the last two weeks, Cox has constantly been going out in my area in the evenings and remaining out for a few hours. For the record, my Zip code is 23702 in Portsmouth, Virginia. Tonight it was so...
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I even got disconnected from this forum while I was attempting to post this.
Is the problem as bad as it was a week ago?
Was there a splitter in your attic?
The Cox router may be a choke point.
Problem isn't nearly as bad as it was, just still a very noticeable issue. There as no splitter or anything like that in the attic that I could find but I may have just missed it. The router and modem are also both privately bought and the traffic passes flawlessly through the router itself. Unless you're referring to something on their end?
Yes...the "choke point" could be hop-2 (10.5.0.1), which would be a Cox router.
- Hi Jaeger, I sorry to hear that you are experiencing any issues with outbound internet traffic. I can help troubleshoot. Please feel free to send us an email with your complete home address, your first/last name, and the first/last name for the primary account holder.We are here 24/7. Thank you, Mike
