Extremely bad packet loss and service outages
For the last two weeks, Cox has constantly been going out in my area in the evenings and remaining out for a few hours. For the record, my Zip code is 23702 in Portsmouth, Virginia. Tonight it was so...
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Looks like I spoke too soon. The issue has returned again, the packet loss and high latency again returning at hop 2 (10.5.0.1)
The modem signals page is not showing any uncorrectables this time though. Going to be calling another technician out to see if they'll just replace the entire line running to this particular cable jack.
