Forum Discussion
Hello, here a quick update.
The fine support staff of Ubiquiti Networks reviewed my logs and identified my speed-test setting as a possible cause. Unlike regular network traffic, speed-test data is generated by the UniFi USG router, and not included in the downstream traffic reports. However, that data is included in the router's log. I switched off the auto speed test feature for now.
I hope that this resolves the issue and my hopes are high. Even though Cox data usage meter may be accurate, it seems to be mostly used as a billing tool. It is unfortunate that Cox so far has been unwilling to assists in identifying usage issues by looking into the nature of the packets by for instance setting up a deep packet inspection. Fortunately, Cox is quick in sending reminder emails at 85%, when you are about to exceed the data limit, so the overage bill does not come as a surprise regardless of the issue.
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