ESR Turnover Request
I have been having spotty internet over the past 6 weeks. Have had 5 Cox workers come to the house during this time. They have replaced all wiring between node and Panoramic Wifi modem, have replaced...
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Update: Another tech came to the house today, and once again diagnosed that the problem with the internet is at the level of the node (intermittent loss or significant reduction in signal). He has put in another ESR turnover request (third one since June). I can only pray that three is a charm . . . More to come.
Update: ESR turnover request completed. For about 1 week after this the internet was mostly running fine (only about 3-5 outages per day which, although annoying, was much better than the 50-100 we were having prior to this).
Over the past 24 hours however we have had about 80 outages. Called Cox support and they are sending yet another tech out to the house (even though every tech who has recently come out to the house has implicated the node which they can't tweak).
What a mind-boggling way to run a business.
