Email transition from Cox
After receiving the Yahoo email and without accepting their terms & conditions, may I still download & remove my data from the Cox pop server via an email client like Outlook? If so, can you please ...
Forum Discussion
Turns out if you don't accept the Yahoo terms, you can do just that. Seems the servers are busy, however, and you may have to try a few times or do it during off-peak hours. First few times I tried, I got time out errors.
My question is will Cox now honor a request to cancel my former email address so that if someone attempts to send mail to it, they'll receive a bounce-back notification? That way friends & family don't continue to send emails thinking they went through.
Hi Skip1,
If you have not moved to Yahoo, you should be able to log into your Cox account and delete your email with these steps: https://www.cox.com/residential/support/deleting-a-cox-email-address.html
Thanks NicholeC. I've tried that. But once you get the final email from Yahoo informing you it's time to transition, the hotlink to "Delete email" under your email address on the Manage Users window isn't there. 🙃
So upon requesting by email to cox.help@cox.comthat they ask technical support to confirm deletion of my former email address so that if someone attempts to send mail to it, they'll receive a bounce-back notification, I just received the following.
(Note, when I & others email my former address, there is still no auto-response, which is concerning.)
Any suggestions?
Skip1,
Here is a link to our website: https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html#:~:text=To%20ensure%20the%20best%20email,folders%2C%20calendar%2C%20and%20contacts.
Please note the section that starts with "If you choose not to transition and do not accept Yahoo’s Terms of Service and / or Privacy Policy"
Thank you,
Mike
Cox Support Forums Moderator
