email links
Links to Cox and within email often don't work and give a 404 message. When email is working, it is slower than ever (I can open another window and read my email at google or aol while I'm waiting).
Forum Discussion
When you log into cox website https://www.cox.com/internet/mydatausage.cox it takes me to or attempts to take me to a very long long url
https://login.cox.com/app/ccires_webmail_1/exk1jc8we55WKYLOnOh8/ss0/saml?SAMLRequest=fZLRToMwFlbvfQrS5 and that is as much as I have been able to capture so far. Almost seems as if the COX server has been compromised and is under some sort of brute force type of attack. Its been going on for weeks. Phones, wifi laptops, ethernet pc it doesn't matter. I had to time getting a screen shot for almost 15 sec of my Chrome browser bouncing off this url until it finally landed on my webmail. Boy I feel safe using my email! LOL your tech support over the phone; what I used to call level 1 tech just tries to sell me your 10$ a month service at a min for 3 months to see if they can fix it.
@Usecom,
Are you able to log into your Cox account and on the first page in the Internet section, can you click on the link that says View Data Usage?
Ben S.
Cox Support Forums Moderator
Are you able to log into your Cox account and on the first page in the Internet section, can you click on the link that says View Data Usage?
Ben S.
Cox Support Forums Moderator
yes and after that is when the redirect attempt starts. Finally got the whole script from the url box
ttps://login.cox.com/app/ccires_webmail_1/exk1jc8we55WKYL0n0h8/sso/saml?SAMLRequest=fZLBTsMwDIbvPEWV%2B5qk3USJ1k4DhEAMMbECggtKg8sCbVLidIy3p%2BuYgAO7xZL%2FL5Y%2FjyfrugpW4FBbkxIeMhKAUfZZm5eU3OZng4RMsoMxyrqKGjFt%2FdLcwHsL6IMpIjjf5U6swbYGtwC30gpub2YpWXrfoKC0%2FoRa6ipUdh0a8FQ2DbbaQ%2FfQdEOlUiEJTjugNtL3U%2ByylX3Rpk8qW2%2BSVCntAJ8%2BoNhAnziF9Rt%2FVckHjEb3lw8zZtgyoYi2R5PgzDoF%2FdApKWWFQIKL05REsUyGRcSHLCqHRXlYxMXRcxmVhyXvqhHvunAuEfUKfnKILVwY9NL4jsAiPmB8wJOcMcETEcdhfDR8JMHcWW%2BVrY612S6xdUZYiRqFkTWg8EosplczEYVMFNsmFOd5Ph%2FMrxc5Ce52MqKNjE6PQbFd%2F35W8%2F0xyba2RD%2Bx%2B03YD5A7nyT7x96Y%2FiZn3%2BXfs8i%2BAA%3D%3D&RelayState=2d4ffc9c7b0f414fb08daa56aae9d6af
yes I can access every part of the COX website when I log in except for webmail.
- @Usecom,
Can you try to test if you can get access to the email through an Opera or Firefox browser?
Ben S.
Cox Support Forums Moderator
