Hi Frizzy,
The workaround that Allan had mentioned involves setting up auto-forwarding of emails from the Cox server to another email address. Somehow it works because the incoming emails forward directly to the other address before they land in the Cox inbox and get sucked into its black hole.
Here are the steps:
- Sign into your Cox Webmail account
- Go to Settings (upper right pull-down menu with the "gear" icon)
- The Settings window will appear on the left; Click on "Inbox" and more options will be listed
- Click on "Auto Forward" and type in your preferred email account that is NOT a Cox account (e.g. gmail, yahoo, etc.) and click the "Enable" check box below it
All your new incoming emails should now forward to the specified email account. Unfortunately, any past emails are still in Cox's black hole until they fix this problem sometime in the next century.