The new email ads are a real nuisance. We are paying very high rates for this email service and should NOT have to deal with ads. I would expect this from Yahoo, but not Cox. This is ruining what had been a pretty good service. I should not have to clear and ad to see my emails. More clicks to clear is terribly annoying. We are paying more and getting less service. Poor business. I have seen similar decline in cable services. Our neighborhood chats are filled with inquiries about how to get around the Cox monopoly. Clean it up or lose customers.