Hi BCScott,
I'm sorry to hear you're unhappy with this change and would hate to see you go. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. If you are having any issues with the transition, the community here may also be able to assist. Please feel free to post the specifics of what you may need assistance with.
Thank you.