Dynamic range window violation
I keep getting this on my brand new (2 weeks old) sb8200 modem:
Dynamic Range Window violation
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW
I have had 6 ...
Forum Discussion
Hello. Do you have any signal amps or splitters on the line going to the modem? -Allan, Cox Support Forums Moderator.
Hi thanks for the reply.
Just one splitter at the demarc on the attenuator is on the line, which all were installed recently by different technicians over the last two weeks. The rest of my coax is a home run from my demarc to my modem.
After yesterday's technician visit and the addition of new attenuators, I am still receiving the dynamic range window violations, but in addition now I'm getting t3 timeouts... 😵
- Hello,
Thank you for reaching out to the Social Media Team. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
