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septlefty9663's avatar
septlefty9663
New Contributor
7 months ago

DVR issues

My cox DVR has not worked over a week, I was told by a fiber tech support rep that there was an issue with the DVR connection to the fiber, can anyone else confirm when this will be fixed. I've had 2 techs out and numerous phone calls.

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  • Hello, I am very sorry you have not had the best experience with Cox. I know I would be frustrated as well if my services were not consistent. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!