Forum Discussion
Allan
I would like to join in on the duplicate email issue - I have tried all of the suggested remedies from various Cox Forum Techs and Moderators with no success - I also notice that none of the Cox Moderators receive replies.
We have experienced the duplicate emails for several months on all devices - desktop, laptop, tablets, phones. Also receiving duplicates on our Cox Web Mail account. I have checked and deleted filters, history, files, checked settings, etc, etc, etc. - we use Mozilla Firefox and Thunderbird - which I have uninstalled and re-installed repeatedly. We also have Outlook, Gmail, and Hotmail and I have unlinked all of them, and have followed the suggested procedures on all of them - with no results. We get duplicate emails on all of them
Currently there are several duplicate emails in the Inbox of our Cox Web Mail account. I will leave them there in case you decide to examine the Cox platform. Also, our only "defense" against a maxed out Inbox is to delete the duplicates daily. I hope Cox is working on this issue -
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