Forum Discussion

ReneePam27's avatar
New Contributor
4 years ago

Due dates!!

Why don’t Cox offer grace period on due dates? Especially during a pandemic. My payday comes two days after my due date but it’s too late because I have already been charged a late fee!! 

1 Reply

  • Hi ReneePam27,

    This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at with this post, your full name, and your complete address and we’d be happy to assist you with this. You can also reach out to us on Twitter and Facebook through the links below:

    Cox Support Forum Moderator