Dropped connection every 12 hours
Every day at 11:50 am and pm i lose my connection. I have looked at my router (Apple Airport Extreme) and I see nothing about the DHCP that could cause it. Only manual options I have are renew DHC...
Forum Discussion
@Jb2019
Also seeing timeouts on the modem please unplug the power cord for 2 minutes unscrew both ends of the coax connection and check conductors (copper pin) to make sure they're not bent. Once connected back we can check the signal levels again.
Jonathan J
Cox Moderator
Also seeing timeouts on the modem please unplug the power cord for 2 minutes unscrew both ends of the coax connection and check conductors (copper pin) to make sure they're not bent. Once connected back we can check the signal levels again.
Jonathan J
Cox Moderator
- Hi, Coax cable not bent. Even tried removing the linking coax from the outside service box to the modem, and just connected the service cable directly to modem. Same issue. Issues seem to be outside infrastructure or cox service related issues. Today i randomly lost connect 3 times. Yesterday 4 times. I Emailed for more personalized support.
