Download speed throttled
I pay for 250 down/25 up, however my download speed is almost always close to a tenth of that. The only way to get the advertised speed is to reset my router. However this is only a temporary fix, an...
Forum Discussion
I'm in the same situation right now. I live near Faircity Mall, and there was an issue with internet connectivity delays in this area that lasted quite a long time. The repair was completed recently, and since then, I've been experiencing the same problem. According to your update, it seems COX doesn't have a proper solution either. I'm considering whether I should switch internet providers. I've been using this service for two years.
Jiahnindira,
We value your business and want you to remain connected at all times. We can investigate this on your behalf. Could you email us at Cox.Help@cox.com with your name, address, and some detail of the issue?
