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bward's avatar
bward
New Contributor
4 years ago

Down Service - Las Vegas

My modem has a solid green power light on and a flashing green light just beneath that.  The regular full set of lights are not there.  Unplugged and replugged.  No power and support is not open.  Cox shows no outages.  

Website also can't reset my modem.  Any advice?  

1 Reply

  • Hi Bward, Cox Technical Support is available 24/7 at 1 (800) 234-3993. You may also reach out through our Social Media channels: Facebook, Twitter @coxhelp, and through email: cox.help@cox.com


    Thank you,
    Mike J.
    Cox Support Forums Moderator