Don't want Yahoo!!!
If you are like me, you are very angry about being shoved over to Yahoo. We pay Cox for the security of unique e-mail address. There is no justified reason for this move. If I had wanted a Yahoo acco...
Forum Discussion
Hello Danielhammer,
To ensure the best email experience possible for our customers, we have decided to transition the email service and support of your cox.net email to Yahoo Mail. This transition lets you keep your unique email address, messages, folders, calendar, and contacts. Yahoo Mail will continue to offer the advanced support and enhanced protection for your email. I understand that change can be hard. We will work with Yahoo to provide a seamless transition for our cox.net email customers.
I do not trust Yahoo, I do not want anything to do with Yahoo! I pay Cox for a service and now Cox is selling our to Yahoo!! There is no justification for this forced move!!!
Hello Danielhammer,
We appreciate your feedback. We do not charge for email service. It is a free service that was included with the Internet. As of a couple of years ago, Cox stopped offering this free service to new or existing customers. If you had an email address with Cox prior to that date, then you retained the ability to keep that email, but no new email addresses could be created. You do have the option to not transition your email to Yahoo and transfer your Cox email content to another provider. Check out https://www.cox.com/residential/support/transfering-cox-email-content-to-another-email-provider.html for more information. If you do decide to not transition to Yahoo, you will eventually lose access to the cox.net email address. You can find more information about the email transition at https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html .
First of all, the "Free E-mail" has been part of my service for the decade that I've been a customer of Cox, weather Cox considers it a free service or not It should remain part of my service! So why is Cox forcing customers to transfer to an inferior service? I want to remain on Cox and there is no justification for this move to Yahoo!
What status will we have with Yahoo? Will it only be at their "Free" status or will we be able
to forward our cox address mail or to other servers like Gmail. For example in addition
to mail going to the COX server I also have it forward to GMAIL simply by configuring it this way on the COX Webmail site.
I would like to continue that. Yahoo indicates you need to have their next level pay for plan
to have this basic feature included with the COX email plan. Could you look into this as well as any other features we might lose with the conversion.
Thank you,
K
