Forum Discussion
Bruce
5 years agoHonored Contributor III
Do you still have your previous modem from 6 months ago? If so, install it for a test.
- IS_NULL5 years agoNew Contributor
Yes, though unfortunately Cox no longer supports it.
- Bruce5 years agoHonored Contributor III
From 6 months ago? What's its make/model?
- IS_NULL5 years agoNew Contributor
The old "modem" was taken offline six months ago, but is not six months old. I will take a look in a bit, but Cox send emails and snail letters to upgrade or they'd send a new modem, change my plan and charge me for the modem.
That's why I brought my own, and I do not want to extend my contract as I am moving out of service area within a year.