I've been with Cox for 10+ years and it seems now they do not care about their customers. I had financial hardship with our AC going out and when calling Glen in the loyalty department couldn't be more uncaring. Cox is another monopoly honestly and hope they get in trouble like other similar businesses. Honestly I think century link only exists to say that there is competition but who really uses them anyway.
Hi Kszaf,
I'm sorry to hear that happened. We appreciate you being a long time customer. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. We would be glad to assist you there.
Thank you.
