Forum Discussion

Ratdog52's avatar
Ratdog52
New Contributor
7 years ago

Did Cox call customers saying Cox will send new modems to replace the old one?

I got a call from a guy saying he is a Cox Representative and that Cox was going to send me a new modem to replace the old out dated modem. I haven't received any modem and now wonder if this was a s...
cable modem
help
spam
KevinM2's avatar
KevinM2
Former Moderator
7 years ago
Hi Ratdog52, we'd like the opportunity to investigate your account further, to find out if this was legitimate or not. Can you please include a link to this forum thread and email us at cox.help@cox.com? Any assistance you could provide would be greatly appreciated. -Kevin