Devices say WiFi password is wrong!
Today, all our devices won’t connect to our panoramic WiFi. They all see a strong signal, but they say the pass key is incorrect when we try to connect. I have not changed any passwords, and the Cox...
Forum Discussion
After 1 incident I assumed user error (no offense)...but 2?
What are the makes and models of each of your Panoramics?
A moderator would have to confirm if Cox pushed any updates to specific units. (This will be like pulling tooths)
Any devices wired to your routers and if so, do these wired devices lose networking?
My Gateway is a Technicolor CGM4140COM revision 2.2 or at least that’s what the app says
I was able to connect my laptop to my router with a short Ethernet cable and it has connectivity, just not from WiFi. I am nearly 100% sure this is not user error, as I’ve verified the password with the Cox WiFi app, and I can get a few minutes of WiFi connection from my iPhone before it loses the internet connection. My pods are both online and all devices “see” the signal.
Losing Internet on a device could be anything between the device and the modem. The wired device could reveal if there is a problem at the router or modem. If the wired device is stable, you're right, there is something happening with the wireless. Being unable to verify the encryption key is a deep one.
So I said “to heck with this” and just went to Best Buy and purchased a new modem and some Google Mesh devices. Come home to find that somehow, my WiFi password is now accepted by all my devices. There is something very fishy going on here. Maybe my dog, Lucy, is behind this as she was the only one home during this whole debacle. Anyway, I think I’m going to install my new set up and send this panoramic thing back to Cox. If I can.
